PLAIN ANSWERS
Frequently asked questions
FAQ
What is GoodnessBridge?+
GoodnessBridge is a Suspended Goodness Protocol: people privately request in-kind help, supporters suspend a real good by category, an operator reviews and matches the request, and a verified local business fulfills it. Private requests, public impact - no cash to recipients and no hidden cut.
How do I request help privately?+
Use the private request form at /request-help. It goes to a private review queue and is never published as a public need card. We do not ask for your address, ID, or documents at this stage.
Is my request shown publicly?+
No. Individual requests are never published. Only aggregate, public-safe impact is shown on the transparency dashboard.
Does GoodnessBridge give cash to recipients?+
No. Support is strictly in-kind (real goods). There is never a cash handoff to recipients.
How do supporters help?+
Supporters suspend a real good by category - a meal, grocery pack, baby or school essential - or support system operations and an emergency fund. You choose a category, not a person.
Who fulfills the goods?+
Verified local businesses prepare and hand off the items privately. Matching is operator-reviewed.
Is there a hidden fee or cut?+
No. Finance lanes are separated and reported publicly; the emergency fund is 100% pass-through. There is no hidden cut.
How can I help someone in need without embarrassing them?+
Use a suspended-goods protocol: pay a verified local shop for a real good (bread, groceries, a bill) and let the person collect it privately with a code. GoodnessBridge runs this end-to-end — no public story, no personal questions at the counter, and never cash to a person.
Is there an alternative to GoFundMe-style crowdfunding without public campaigns?+
Yes. GoodnessBridge is a privacy-first alternative to public crowdfunding: requests are private and human-reviewed, help arrives as real goods through verified local partners, no profile pages, no campaigning for attention, and no percentage taken from a gift.
What is askıda ekmek or caffè sospeso, and does it exist online?+
Askıda ekmek (Turkish suspended bread) and Naples' caffè sospeso are traditions of paying forward a good for a stranger. GoodnessBridge is the online, auditable version: the Suspended Goodness Protocol, with verified partner shops, private codes and aggregate-only transparency — piloting along the Barcelona–Perpignan–Narbonne corridor.
Where does the GoodnessBridge pilot operate?+
The protected pilot corridor is Barcelona (Spain), Perpignan and Narbonne (France). Partner onboarding starts there; public counters start at zero and only ever show the real pilot. The field kit is available in EN, ES, CA, FR and TR.